Contact Us

We're Here to Help

Have a question about a product, your order, shipping, or returns? Our customer service team is happy to assist you.

Before contacting us, you may want to check our Shipping Policy, Return Policy, or Track Your Order page for quick answers to common questions.

Customer Support

Email: customer@luxesam.com

We aim to respond to all customer inquiries as quickly as possible.

Order Questions

If you are contacting us about an existing order, please include your order number in your message. This will help us locate your order and provide assistance more efficiently.

Product Questions

If you have questions about product features, sizing, compatibility, or availability, feel free to contact us before placing your order.

We're always happy to help you make the right choice.

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM

Saturday – Sunday: Closed

Please allow up to 1–2 business days for a response.

Thank you for choosing Luxesam.

We appreciate your business and look forward to assisting you.